Privacy Policy for Veg and Non-Veg Restaurant

At ChulhaChokha, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from individuals who visit our website, use our services, or interact with us in any way.

1. Information Collection:

1.1. Personal Information: We may collect personal information from individuals, including but not limited to their name, email address, phone number, postal address, and payment details, when they place an order, make a reservation, sign up for our newsletter, or interact with our website or social media platforms.

1.2. Non-Personal Information: We may collect non-personal information, such as website usage data, IP addresses, browser type, and operating system, which helps us enhance our services and improve user experience.

2. Use of Information:

2.1. Personal Information: We use personal information provided by customers to process orders, make reservations, deliver services, respond to inquiries, send promotional offers or newsletters (if consented to), and provide personalized experiences. We may also use this information for internal purposes such as data analysis, marketing research, and improving our services.

2.2. Non-Personal Information: Non-personal information is used to analyze trends, administer the website, track user movements, and gather demographic information for statistical purposes. This information is anonymous and does not identify individuals personally.

3. Information Sharing:

3.1. Third-Party Service Providers: We may engage third-party service providers to assist us in delivering our services. These providers are contractually bound to handle personal information in a manner consistent with this Privacy Policy and applicable data protection laws.

3.2. Legal Requirements: We may disclose personal information when required to do so by law or in response to a valid legal request from government authorities or to protect our rights, safety, and property.

4. Data Security:

4.1. We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure.

5. Third-Party Links:

5.1. Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of these third parties before providing any personal information.

6. Children's Privacy:

6.1. Our services are not directed at individuals under the age of 13. We do not knowingly collect or store personal information from children without parental consent. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it promptly.

7. Changes to the Privacy Policy:

7.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on our website. We encourage users to review this Privacy Policy periodically to stay informed about how we protect their information.

8. Contact Us:

8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at +91 7970162023.

By using our website, engaging with our services, or providing personal information to us, you signify your acceptance of this Privacy Policy.